Terms of service.
Effective Date: January 18th, 2022
Welcome to OneAway Studios! By accessing or using our services, you agree to these Terms of Service ("TOS"). Please read them carefully as they govern your relationship with us and the services we provide.
1. Introduction
OneAway Studios (“we,” “our,” or “us”) is a multimedia and event services company based in Texas. These TOS apply to all clients and users of our website, services, and events. By contracting our services or accessing our website, you agree to these terms.
2. Services Provided
Our services include, but are not limited to, content creation for ads, social media, and events; videography and photography; event activations such as DJ services, photo booths, and 360 video booths; live streaming; and website design. Each service may have specific terms and requirements which will be detailed in the service agreement at booking.
3. Client Obligations
Clients must:
Provide accurate event details and any special requirements in advance.
Confirm the final shot list for videography services at least 14 days prior to the event date.
Allow sufficient time for setup, as specified in your booking confirmation, for event equipment like the 360 video booth or A/V setup.
4. Payments and Fees
Dynamic Pricing Policy
At OneAway Studios, we utilize dynamic pricing to reflect variations in demand, event requirements, customization, and market conditions. This approach allows us to provide competitive pricing while ensuring the highest level of quality and service for each project.
Prices quoted at the time of booking are valid for the specific event details provided. Any changes to event requirements or details may result in an updated quote to reflect the adjusted scope of services.
Dynamic pricing ensures that clients receive personalized solutions tailored to their unique needs, while also allowing us to accommodate fluctuations in demand during peak periods.
Upon booking, a deposit is required to secure the date. Full payment is due as specified in the service agreement. Any cancellations, refunds, or changes are subject to the following:
Cancellations: Deposits are non-refundable if cancellation occurs after a contract has been signed. Unless otherwise specified in your Contract Service Agreement.
Changes: Last-minute changes may incur additional fees, particularly if they require new equipment or staffing adjustments.
5. Liability
While OneAway Studios strives to deliver high-quality service, we are not liable for events beyond our control, including but not limited to acts of nature, technical failures, or client-requested last-minute changes. We will make reasonable efforts to accommodate unforeseen needs, but we cannot guarantee any outcomes outside the agreed service scope.
6. Intellectual Property
All content produced by OneAway Studios, including but not limited to videos, photographs, graphics, and web assets, remain our property until full payment is received. Upon payment, clients receive usage rights as outlined in the contract, but we retain the right to use the content for promotional purposes unless expressly forbidden in writing. Please refer to your Contract Service Agreement for these details.
7. Rescheduling and Cancellations
Any rescheduling requests must be made in writing and are subject to our availability. Cancellations that occur anytime after the contract signature, and leading up to the event date may forfeit the deposit, and rescheduling fees may apply.
8. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms or our services will be resolved in accordance with Texas law.
9. Contact Us
For any questions regarding these Terms of Service, please contact us at successteam@oneawaystudios.com